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All DoggoHaus products are backed with a 30 day money back guarantee.

Typically orders are delivered within 5-10 business days following order processing. Shipping times may vary depending on your location, shipment method and other factors.

Once you place an order, you will receive an automatic confirmation email.

Once your order has been processed and is leaving the warehouse, we will provide you with a tracking number, where you can check all the information regarding your order.

We mainly focus on domestic markets, meaning Australia and New Zealand.

However, we do ship World-wide!

We are proudly owned and operating out of Sydney, Australia.

Your 100% satisfaction is important for us.

We offer a 30-days Money Back Guarantee. If a product gets damaged or was faulty upon a delivery - please contact us immediately. 

For more information on Refunds & Returns please have a look at our Refund policy.

We accept all major forms of payment, including Apple Pay, Google Pay, Visa Cards, Master Cards, American Express and Pay Pal.

If you have any questions referring to payment please do not hesitate to contact us.

If your question was not answered in our FAQ section, you're more than welcome to contact us via email at info4bubs@gmail.com for anything related to your order and our website!